Frequently Asked Questions
What types of industrial components are available?
We specialize in a wide range of industrial parts including equipment casters, leveling feet, handles, hinges, magnetic locks, toggle latches, and gas springs for various industrial applications.
What materials are used in your components?
Our products are manufactured using high-quality metals (Stainless Steel, Carbon Steel, Aluminum, Brass), engineered plastics (Nylon, PTFE, Acetal), and durable elastomers like PU and Neoprene.
Can you provide custom-made components?
Yes, we offer tailored solutions including custom sizes, shapes, load capacities, and special proprietary coatings or finishes to meet your specific project requirements.
What quality standards do the products meet?
We maintain ISO certified production, RoHS/REACH compliance, and 100% inspection for critical dimensions to ensure the highest reliability and durability.
What are the typical payment terms for orders?
Standard terms are a 35% deposit with the remaining 65% due before shipment. We accept T/T, L/C, and PayPal for smaller orders.
How is international shipping handled?
Samples are typically sent via FedEx, DHL, or UPS. Bulk orders are managed through sea or air freight with complete customs documentation provided, supporting EXW, FOB, CIF, and DDP terms.