Frequently Asked Questions
Are you a manufacturer or trading company?
We are a specialized manufacturer of fasteners with extensive experience in producing Bolts, Nuts, Threaded Rods, and Washers.
How do you guarantee quality?
We implement strict quality control processes from raw materials to finished products according to ISO9001 systems, ensuring all products are 100% qualified.
Do you provide free samples?
Yes, free samples are available for standard fasteners. New customers cover express charges, while recurring customers receive samples with all costs covered by us.
What is your delivery time?
For in-stock items, we deliver within 15 days. Larger or custom orders typically take 25-35 days depending on the quantity.
How do you pack your products?
Standard packing is 20-25kg per carton, with 36 or 48 cartons per pallet. Customized packaging is available upon request.
What are your payment terms?
We accept T/T, L/C, and D/P for general orders. Small orders or sample fees can be processed via Paypal or Western Union.